New Amsterdam, that show about a hospital where drama is as common as bad coffee. Dr. Max Goodwin runs this place and he is all about changing lives. Set in New York City, it highlights struggles of medical staff. They fight against a broken healthcare system to help patients. With a cast like Ryan Eggold and Janet Montgomery, it pulls at heartstrings. People love it for its real-life feels. Who knew hospitals could be this intense?

Meet the characters from New Amsterdam

Dr. Max Goodwin

Max is the kind of hospital leader who bursts into rooms with big plans and a bigger heart — relentless, idealistic, and annoyingly hopeful (in the best way). He’s part fixer, part cheerleader, always scribbling to-do lists on napkins and then losing them, which somehow fits his chaotic-organized vibe. He makes bold, emotional choices and will call you out and hug you in the same sentence; also, he drinks terrible coffee but insists it’s fine. Honestly, he’s equal parts brilliant and exhaustingly human, and you love him for being both stubborn and ridiculously soft.

Dr. Lauren Bloom

Lauren is the emergency-room queen: fierce, no-nonsense, fiercely loyal, and also secretly very tired — like someone who carries the world but hides band-aids in her pockets. She yells when she needs to and apologizes later, which is part of her charm; she’s sharp as a scalpel and weirdly into spreadsheets for downtime (true story?). She can snap at you one minute and sit with you through a crisis the next, and that contrast is exactly what makes her feel real. Honestly, she’s a walking contradiction — burns out and bounces back, sarcastic but unbearably kind.

Dr. Helen Sharpe

Helen is the quietly fierce oncologist who reads too much and thinks too deeply, like if empathy were a medical specialty she’d have an extra degree. She’s elegant, precise in the OR, and also an emotional landmine sometimes — but in the best possible way; she feels everything and then organizes it into sensible plans. There’s this novelist-energy too — she notices small details, keeps lists, drinks tea she never finishes, and also makes these impulsive, heartfelt decisions that surprise everyone (including herself). She’s complicated, warm, a little hard to pin down, and somehow always exactly who people need.

Dr. Floyd Reynolds

Floyd is the calm, steady surgeon who gives you confidence just by standing there, like a human anchor with great hands and a weirdly soft laugh. He’s professional, principled, and also secretly very dad-joke-y, which is a mood shift you did not expect but adore. He juggles family life and intense surgeries and somehow manages to be the voice of reason when everyone else is losing it — though he’ll also surprise you by blurting out something goofy at 2 am. Reliable but unexpectedly playful, he’s the person you want on your team and maybe in your trivia night crew.

Dr. Iggy Frome

Iggy is the psychiatrically brilliant, Broadway-loving therapist who will sing your feelings to you and then psychoanalyze the lyrics — yes, really, he does that. He’s kind, meticulous, maybe a touch anxious, and intensely hopeful about people; also he keeps an overprepared emergency kit and a mental playlist for every mood. He’s socially awkward in the cutest way and somehow deeply empathetic, noticing micro-expressions like it’s a sixth sense (or OCD, or both — who knows). He’s equal parts therapist and friend, and he makes emotional work feel like a slightly chaotic musical number.

Casey Acosta

Casey is the no-nonsense, quick-witted nurse/PA who runs around saving lives with sarcasm and a surprisingly tender heart hiding under a hoodie. He’s street-smart, practical, and will roast you, then bring you coffee — and he has a plant on his windowsill that he talks to on bad days (not kidding). He’s tough in the clinic but soft with patients, uses humor as armor, and occasionally surprises everyone by being sentimental about dumb little things. Honest, loyal, and chaotic in a good way, he’s the friend you call at 3 am and the person you want with you in a crisis (and he’ll probably make you laugh while doing it).

Dr. Vijay Kapoor

Vijay is the quietly thoughtful neurologist who analyzes everything but is also inexplicably sentimental about birthday cards — like, very into cards, which is adorable. He’s calm, brilliant, and sometimes painfully tentative about big decisions, but when he commits he’s steady and kind and utterly dependable. He keeps tiny notebooks in every pocket (also sticky notes in his lunch, maybe), and balances technical skill with a soft, moral center that makes colleagues lean on him. Smart, gentle, a little awkward, and very human — he’s the brainy friend who also bakes on weekends (or says he does; there’s a debate).